Find answers below, or reach out and a real person will get back to you.
It depends on your plan: Standard allows 1 stream, Premium allows up to 4, and Ultimate allows up to 6 simultaneous streams.
Yes. There are no long-term contracts. You can upgrade, downgrade or cancel from your account portal at any time.
Firestick, Fire TV, ONN boxes, Android and Android TV devices, and any M3U-compatible smart TV app or media player.
Renewals are handled securely online — visit the billing portal linked above and follow the prompts. Most renewals apply instantly.
Try switching to a wired connection or a closer server region in your player settings, and confirm your internet connection is at least 15 Mbps for HD streaming. If issues continue, contact support with your account details.
Reach out and our support team will get back to you, usually within a few hours.